Privacy (link to this information in the documentation area)
Área Metropolitana de Lisboa has prepared this privacy notice to inform you of how it processes personal data and to indicate your rights as a data subject, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, applicable from May 25, 2018 (hereinafter "GDPR"), on the protection of natural persons with regard to the processing of their personal data and on the free movement of such data, as well as applicable national legislation, in particular, Law no.º 58/2019, of August 8, which ensures the implementation of the GDPR in the national legal order.
AML is committed to ensuring the privacy and confidentiality of your data, guaranteeing that its processing is carried out with the strictest respect for individual rights and the legal regime in force and to the extent necessary to achieve the purposes of its processing and to maintain a high standard of service.
AML is responsible for processing your personal data - collected during use and/or registration on this site - and can be contacted by the following means:
Rua Cruz de Santa Apolónia, 23, 25 and 25A, 1100-187 Lisbon
1. (+351) 218 428 570
2. (+351) 218 428 577
3. amlcorreio@aml.pt
AML has appointed a data protection officer, who can be contacted by letter (Rua Cruz de Santa Apolónia, 23, 25 e 25A, 1100-187 Lisboa) or via email (aml.epd@aml.pt).
AML processes your personal data in order to be able to respond to your requests, for statistical purposes and to carry out studies to support the definition of municipal public policies. This data can be provided through the "suggestions and comments" form on this site, or by communication, complaint and participation, through the service channels provided.
The grounds for processing your personal data, namely for the purposes described above, are those legally provided for in the performance of its activity, and in strict compliance with its legal duties and obligations.
As data controller, AML guarantees that all your personal data:
- They will be obtained for specific, lawful and clearly defined purposes;
- They will be compatible with the purposes for which they were collected;
- They will be kept with appropriate security measures - implemented or to be implemented - against unauthorized access, or against their alteration, destruction or disclosure;
- They will be kept accurate, complete and updated when necessary;
- They will be collected on a limited basis and kept only for as long as is strictly necessary, and excessive data will not be collected and/or processed.
AML has implemented levels of security and protection of personal data, as well as technical and organizational measures against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of illicit processing.
The personal data subject to processing by AML is of a diverse nature, according to the information and services promoted on the electronic platforms and other services under its management.
Depending on the type of services provided, the following can be collected: name, age, tax identification number, civil identification number, social security number, address, email address and cell phone number.
The transmission of data to third countries (countries outside the European Union and the European Economic Area) only occurs if this is necessary for the execution of contractual obligations, by legal requirement, execution of orders, requests from the data subject, or, also, with prior and express consent for this purpose.
In the event that it is necessary to use service providers from third countries, they will be obliged to comply with AML's written instructions, under the terms of the GDPR, by signing an agreement with the European Union's standard contractual clauses.
Your personal data is kept in compliance with the time limits defined in the applicable legislation, and will only be kept for the period of time that is appropriate and necessary for the purpose for which it was collected, after which it will be deleted, subject to the appropriate technical and functional guarantees.
Rights of the holder of personal data:
Right of access - Data subjects have the right to know whether or not their data is being processed and, if so, have the right to obtain a set of information about the processing carried out.
Right of rectification - Data subjects have the right to request the rectification of inaccurate data and the completion of incomplete data, without undue delay.
Right to erasure - Data subjects have the right, in certain circumstances, to request the erasure of their personal data.
Right to restriction of processing - Data subjects have the right, in certain circumstances, to ask the controller to restrict the processing of their data, without this implying its erasure.
Right to object - The data subject has the right, under the terms of the GDPR, to object to certain types of data processing. By exercising this right, the data controller must stop processing the data.
Right to portability - The data subject has the right to request, under the terms of the GDPR, that their data be transferred to another company/entity by electronic means or that such data be delivered to them in a structured and easy-to-read file.
Right not to be subject to automated decisions - The data subject has the right to request human intervention in normally automated decision-making processes that have an effect on them.
Right to lodge complaints with the supervisory authority. If you wish to lodge a complaint regarding matters related to the processing of your personal data, you may do so with the National Data Protection Commission, the competent supervisory authority in Portugal.
Any request regarding the exercise of these rights can be submitted to the AML through the contacts mentioned above.
AML has implemented a procedure for responding to requests from data subjects, in order to manage requests efficiently and appropriately, within the legally established deadlines.
AML may update the privacy information at any time. Changes will be duly published, namely on this website, indicating the date of the update.
Cookies (link to this information in the documentation area)
Cookies are small text files that are installed when you access a site and are stored in browser folders, containing information on browsing data and characteristics (e.g. information on how many times you have accessed the site) and/or user preferences (e.g. information on what you want to see).
Cookies are used to improve the performance of sites, making them faster and more efficient, while helping entities to understand the usefulness and interest of their sites, but without including the user's personal data. Entities cannot access the data stored in cookies, since the information contained in them is only recognized when the user returns to the site.
Due to their importance in performance, blocking access to browsing cookies will prevent access and smooth navigation on many sites.
Personal data collected by Área Metropolitana de Lisboa through cookies is processed in accordance with the privacy policy published at www.aml.pt.
Área Metropolitana de Lisboa uses cookies that are essential for browsing our site, such as navigability cookies, security cookies and session cookies. Área Metropolitana de Lisboa also uses other cookies, namely: analytical cookies, for statistical analysis purposes, and so-called third-party cookies.
All cookies on the Área Metropolitana de Lisboa website collect data that will be used anonymously in aggregate statistics.
See the table for the cookies that Área Metropolitana de Lisboa uses:
Type of cookie
Purpose
Cookie name
STRICTLY NECESSARY COOKIES
They allow good navigation and use of the Área Metropolitana de Lisboa website, as well as certifying access to secure areas. These are cookies without which the Área Metropolitana de Lisboa website cannot function. They fall into this category:
Cookies that are part of the supporting technology (Microsoft. ASP.NET).
Cookies to verify that sites are SSL 1 Secure Server.
Cookies that improve speed.
Cookie about the user's preference in the use of cookies.
PHPSESSID (Session)
currentDate
historyArray
historyUID
sus_languageID
ANALYTICAL COOKIES
Used anonymously to measure user activity and the efficiency of the site, through the Área Metropolitana de Lisboa online campaigns, with the aim of improving its organization and operation.
They store non-personally identifiable information such as: the number of visits, how long the visit lasted, whether visitors have been to the site before and how they got there.
They can last for one session, 30 minutes, 6 months, 2 years or permanently, depending on the effect or purpose for which they are intended.
To find out more about the analytical cookies (Google Analytics) we use click here.
_ga
_gat
_gid
collect
Third-party cookies
When you visit an aml.pt page that contains integrated content from other sites, you may receive cookies from third parties. We do not control the implementation of this type of cookie and therefore suggest that you check the third-party sites for more information about their cookies and how to manage or disable them. The same applies if you share content from the Área Metropolitana de Lisboa website via social networks such as Facebook and Twitter.
Área Metropolitana de Lisboa assumes no responsibility for cookies used on third-party sites that are referred to or linked to at www.aml.pt.
How can you manage or delete cookies?
You can use your browser to manage cookies, accept, refuse or delete them.
All browsers are different, so here are links to the most popular browsers:
- COOKIES IN INTERNET EXPLORER
- COOKIES IN FIREFOX
- COOKIES IN CHROME
- COOKIES IN SAFARI WEB AND IOS
If you don't want your site visits to be detected by Google Analytics, disable it at: https://tools.google.com/dlpage/gaoptout
However, we would like to warn you that deactivating/deleting cookies may mean that some services on our website stop working properly, affecting your browsing experience.
Contact
Rua Cruz de Santa Apolónia,
23, 25 and 25A
1100-187 Lisbon
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Telf: (+351) 218 428 570 || e-mail: amlcorreio@aml.pt
Opening hours:
9:00-12:00 and 14:00-17:00 (Monday to Friday)
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